Client Testimonials

Retired Fortune 50 Corporate Attorney saving REAL people REAL money with REAL estate

"Paula Heard is an extraordinary realtor. She found us our DREAM home and then negotiated us a remarkable deal! She showed us several amazing homes to get us started and then helped us make a list of wants. Less than w weeks later, we were touring our dream home for the second time! Working with the VA home loan has its challenges but Mrs. Heard maneuvered through it like the professional she is. Even with several other clients, she treated us like we were her only, very prompt and diligent. She even made sure there were good snacks at our closing! Paula's slogan is Paula Heard You and she definitely does!"

-SFC & SSG Lightfoot

"Paula is a terrific agent--from guiding us on key fixes (even color schemes) to prep our house for market, to staging it herself with nice modern touches. Our house sold in under a week with very competitive offers--because she helped us make the house look great! Very responsive and attentive to details, COVID conscious and made things safe for everyone. Seamless and stress free house selling--would definitly use her again and recommend her highly!"

-Elaine Tinsley and Peter Ellis

“After renting in the Stafford area for 7 months we decided it was time to put down some roots. We were put in contact with Paula who was extremely helpful in guiding us along our home buying process. It only took us a few weeks of talking, letting her know what we wanted, and we only looked at a few homes before she not only found us the perfect home but worked out a great deal for us. She was always quick to respond to us, great at communicating with us, and never left us with any unanswered questions. We are so grateful for everything she did for our family! Thank you Paula!”

-Jason & Kali Beck and Family

"Paula! Thanks so much for your assistance with my move and grace under pressure. Any move is challenging. Being disabled, and moving from one coast to another, made things even more challenging. Your willingness to go the extra mile, and relentless pursuit of a property that met my athletic and physical needs so I would not a day of treatment, deserves applause!!! "

-Felicia Brennon

"Buying your first home can be stressful, especially when you are buying a home out of state. We were so blessed that we got paired with Paula. She answered any question we had and if she didn't know the answer, she would find it. She always went above and beyond for us, working tirelessly to make sure we found the perfect home and because of her we did. She not only is a great realtor, but a great person, and we will be referring her to anyone and everyone that we can!"

- Drew & Kenya Titmas

"My son recommended Paula Heard because he was exceptionally pleased with her service. After working with her to purchase my home, it became apparent that Paula's reviews were well-deserved. She is extremely knowledgeable and is a consummate professional. Paula fervently worked to find a home that was uniquely tailored to my needs. Her patience and attention to detail are unmatched by any prior realtor with whom I've worked. Her empathy and advocacy for my needs inspired a feeling of confidence and trust. Paula listened to my concerns, incorporated them in her search, and quickly found solutions. She was extremely responsive and personalized her service to my unique circumstances. As a result of her efforts, I received a great deal on a beautiful home that far exceeded my expectations. I would gladly recommend Paula Heard to anyone who needs an excellent Realtor. She produces results!!"

- Lorraine St Julien

"It's almost been one month and we couldn't be happier buying this house. It took a while for the right property to come along and thank you for hanging in there with us and encouraging us when we were doubtful. It has been a pleasure to work with you in selling our old house and buying our new forever home. You got us a great deal on both fronts and that means a lot to us."

-Glenn and EunHa Davis

"Totally totally loved our realtor, Paula Rankin Heard. She understood exactly what we were looking for with intergenerational housing and completely delivered!!! If you need a realtor, she is definitely highly recommended."

-LeRoy & Natalie Mack

"Thank you for helping us to navigate what is probably one of the toughest transitions of our lives! I do believe my mother and I didn't realize it at the time but you helped us (two widows from different generations) to leave our comfort zones. We left memories of our late husbands, of our homes, and of our neighborhoods. A part of us didn't want to do it. Your empathy and different perspective convinced us to keep wrapping our minds around the very idea of moving states and combining households. You opened up countless houses for us to see. The process, from start to finish, was not and still is not easy. I do believe we were one of your most difficult clients who questioned everything and everyone. Yet, you got us to the finish line! Now when I look out of my window every morning that God grants me the grace of another day, I am memorized by the beauty of our new home by the lake. Although we are perfectionists and it is all still a work in progress, I think, deep down inside, we are thankful for a beautiful home and life we now share with the extended family we love. Thank you for your patience and expertise in making this dream happen!"

-MT & LTM

"I highly recommend Paula Heard’s real estate guidance to anyone in the market for a new home. She worked with me tirelessly for over a year in exploring housing possibilities. Paula recognized how attached I was to the townhome we lived in for more than 25 years. She worked with me to find a new house that does accommodate our current multigenerational needs. Patient and kind, Paula really does ‘hear you.’ I recommend her highly!"

-Lee

"As a real estate investor, I have worked with many real estate agents. I have never met an agent as professional, hard working and dedicated as Paula Heard. She went above and beyond the call of duty by marketing our homes to buyers and then negotiating to get us above market values on every transaction in which she has been involved.  Paula consistently put our needs first and was not satisfied until she exceeded our expectations."

-The Reids

Thanks to Paula Heard's excellent negotiating skills and efficiencies, today, I purchased a 10 year old, 4 bd, 3.5 ba single family home in Northern Virginia and only needed to bring $729 to the closing table.  Also, we closed in less than 30 days including Christmas, New Years and MLK Day. Simply amazing!!!

-S. Picou

Absolutely the BEST Realtor I've ever worked or been associated with, hands down. Paula Heard was the consummate professional who covered every detail and left no stone unturned in her effort to get me the best property for every dollar I spent during my new home search and purchase. Extremely professional with the right dose of compassion to get the best for her customers. I highly recommend her services to anyone in the market for purchasing property. You won't be disappointed.

- (Retired U.S. Army) LTC. B. Ilyas

Looking for a realtor? LOOK NO FURTHER! If you want to purchase a home and do it right, Paula Heard is FOR YOU!! She is responsive and attentive to your personal needs, and extremely knowledgeable with a background in Law. With her vast resources, she found our dream home, a great lender, negotiated an amazing deal, and guided us through the entire home buying process!!! I’m so thankful we chose her as our realtor and would recommend her to anyone!! 

- Jay and Myrina Young

Paula was great from the start. Though I was not a first time home buyer, things had changed since I last purchased. She spent time before our first meeting to explain everything in detail. We then started the house hunting journey. She met me during my free time, which was limited, and we looked at many houses. She got an idea of what my wants were and met each one. She called and texted once we did make an offer and was able to get me a house below asking with credits at closing! She made sure all inspection items were fixed and cleared. I could not have asked for more. I am thoroughly satisfied.

- Dr. Bussey

If you are in need of a Realtor you should look no further than Paula Heard of KW Metro Center. Paula proved to be an invaluable partner in my home buying experience. Her in-depth industry knowledge combined with her exceptional negotiation tactics allowed me to find and get an offer accepted on a home that was to my exact specifications; this happened in less than ONE WEEK! Throughout the entire process Paula made sure to keep me informed and was always available to answer any questions I may have had. As a veteran, I found comfort in knowing that Paula was well-versed in the VA home loan process. I couldn’t have asked for a better real-estate agent. Thank you Paula!!!  

-Kenneth Jackson

Paula helped us find our first home! We were obviously new to the process and Paula made sure we were comfortable through each step. She checked in frequently to get our thoughts on what we loved, liked, and disliked on each new listing that met our core criteria. She is very dedicated and although we dragged her all around the area, she made sure to be by our side to answer any questions and give us ideas on decorating or renovating. Paula is very hands on and will not quit until you find your perfect home! We really appreciate all her efforts and would recommend her to anyone in the real estate market!

-Sunny and Benita Bhatt

If you’re looking for someone who can help you navigate through the real estate investment process, Paula’s the realtor you’ll want. She’s dedicated to her clients and quick on her feet, communicating and explaining the step by step process. Paula’s a no nonsense shark when it comes to negotiating and you’ll get more than your money’s worth out of the deal. In the future I’ll definitely be reaching out to her again!

-David Rodriguez